Singularity Design Partner Terms

Last updated 5 November 2026

These terms apply between Legal Machines (“Legal Machines”, “we”, “us”) and an Organisation that Legal Machines accepts as a design partner for Singularity, from the time the Organisation agrees to them, in writing or by an electronic signature that names this version. They supplement the Terms of Use and the Software License Agreement, which continue to apply. Where these terms say something different about the design partner programme or about diagnostics, these terms govern.

1. The programme

Legal Machines accepts an Organisation as a design partner at its own discretion, and records on the Organisation’s account that it is one and which version of these terms it agreed to. As a design partner, the Organisation’s seats can send Legal Machines bug reports and the work logs of conversations and threads (“diagnostics”), Legal Machines may offer the Organisation features before they are released, and the Organisation may tell Legal Machines what works for it and what does not.

Taking part is voluntary, and so is every diagnostic. Nothing in these terms obliges the Organisation to send anything, to use any feature or to give any feedback. Neither party pays the other anything under these terms.

2. Diagnostics

Diagnostics are what the Diagnostics Consent describes: a bug report, with what a member writes, the screenshots they add and technical details of Singularity and the computer; and the work log of one conversation or thread, with its messages, the work AI colleagues did in it, and every request Singularity sent an AI model for it as it was sent, with the model’s answer.

A seat sends diagnostics only after it has accepted the Diagnostics Consent, and only when a member chooses to send a particular report or work log. Singularity sends none by itself. The Organisation decides which of its members may send diagnostics and tells them so, and may ask Legal Machines at any time to stop accepting diagnostics from the Organisation, which Legal Machines then does.

3. The Organisation’s responsibilities

The Organisation:

• is responsible for having the rights, consents and lawful basis to share with Legal Machines, for the purposes in Section 4, the information in the diagnostics its seats send, including its clients’ information and personal data, and for complying with the professional rules, client instructions and duties of confidentiality and privilege that apply to it;
• tells the members who may send diagnostics to check each report and work log before they send it, and to leave out anything the Organisation may not share;
• sends special categories of personal data, and information about criminal convictions or offences, only where they are needed to show a problem and the law allows it to share them;
• tells Legal Machines promptly at inbox@legalmachines.org if diagnostics were sent by mistake, or hold something that should not have been shared, and Legal Machines then deletes them.

4. What Legal Machines does with diagnostics

Legal Machines:

• uses diagnostics only to find, reproduce and fix problems in Singularity and to improve Singularity. It does not sell them, does not use them to market anything, and does not use them, or allow them to be used, to train AI models;
• keeps diagnostics confidential and lets only those of its personnel who work on Singularity and need them read them, under a duty of confidentiality, together with the AI tools Legal Machines uses to analyse them, under terms of confidentiality and data protection no less protective than these terms, and only on terms or settings under which the tool’s provider does not train AI models on them;
• protects them as the Diagnostics Consent describes: a work log is sealed on the member’s computer, before it leaves it, to keys that only Legal Machines holds, so that the servers that carry it and keep it cannot read it; a bug report travels encrypted and is kept in Legal Machines’ internal issue tracker;
• keeps a report or a work log only as long as it needs it to resolve the problem it shows, and no longer than 180 days after receiving it unless the law requires it to keep it longer, and deletes it sooner when the Organisation or the member who sent it asks;
• discloses diagnostics to no one else, except where the law requires it, and then tells the Organisation where the law allows.

For the personal data in diagnostics, the Organisation and Legal Machines are each a separate controller, the Organisation for its own work and Legal Machines for the purposes in this section, as the Privacy Notice describes. Where the law that applies to the Organisation requires further terms for this sharing, such as terms for transferring personal data to another country, the parties will agree them in writing when either asks.

5. Features before their release

Legal Machines may offer the Organisation features or builds of Singularity before they are released. They may not work as described, may change and may be withdrawn at any time, and they are provided as the Terms of Use, Section 11, provides. The Organisation decides whether to use them in its work and remains responsible, as Section 6 of the Terms of Use sets out, for reviewing every result.

The Organisation keeps confidential what Legal Machines tells it, under these terms, about features not yet released and about Legal Machines’ plans, unless it is public or Legal Machines agrees otherwise, and uses it only to take part in the programme.

6. Feedback

The Organisation’s feedback, such as its suggestions, its descriptions of how it works and its comments on features, may be used by Legal Machines freely and without obligation, as the Terms of Use, Section 16, provides, and the Organisation grants Legal Machines a worldwide, perpetual, irrevocable and royalty-free license to use it for any purpose. This section does not apply to the information in diagnostics, which only Section 4 governs, nor to the Organisation’s clients’ information.

7. Publicity

Legal Machines does not name the Organisation publicly as one of its design partners, or describe its work, without the Organisation’s consent in writing.

8. No warranty, and liability

The design partner programme, diagnostics and features before their release are provided “as is”, without any promise that a problem will be fixed, or fixed by any date. The Disclaimers (Section 11), the Limitation of liability (Section 12) and the Indemnity (Section 13) of the Terms of Use apply to these terms in full, and Legal Machines’ total liability under these terms, the Terms of Use and the Software License Agreement, taken together, is limited as Section 12 of the Terms of Use sets out, except where the law does not allow it to be limited.

9. Ending the programme

Either party may end the Organisation’s part in the programme at any time by notice to the other, the Organisation by writing to inbox@legalmachines.org and Legal Machines by writing to the Organisation Contact Email. Closing the Organisation’s account ends it too. Legal Machines then removes the design partner mark from the account, and the Organisation’s seats send no further diagnostics. Sections 3, 4, 6, 8 and 10 continue to apply after the programme ends, so the diagnostics already sent stay protected and are deleted as Section 4 says.

10. Changes and general terms

If Legal Machines changes these terms, the new version applies to the Organisation only once it agrees to it; until then, the version it agreed to continues to apply. The Governing law and disputes (Section 15) and the General terms (Section 16) of the Terms of Use apply to these terms as if they were written here, and, for an Organisation that is a design partner, these terms form part of the entire agreement that Section 16 of the Terms of Use describes.

11. Contact

Questions about these terms can be sent to inbox@legalmachines.org.